J WEMMS
"Thank you for the superb service you offered in facilitating this order. From the lady who took my initial call last week, to the gentleman who helped me pick the right bed, to the amazing delivery guys who moved a bed, assembled the new one AND refused a tip....YOU WERE ALL A* PEOPLE... thank you for making my life a lot easier and helping me proved for my sisters continued care at home. My sister enjoyed her first nigh in the bed and slept soundly. This morning she enjoyed breakfast in bed whist raised to a height that permitted her to watch the street below."
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J Taylor
"I have found that a lot of companies do not have time to answer queries regarding situations like ours and if anyone has a child who is ill they will understand how important it is to have the proper equipment to at least let us look after them to the best of our ability therefore we require all the help we can get from company's who stock products.
I have found that unlike yourselves a lot of companies treat people like numbers rather than individuals with specific needs, once again I woulkd like to thank you on behalf of myself and my son for the help and understanding you have given us it is the simplest thing in life that makes the difference to the quality of his life."
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A W
"This is just a note to congratulate you on a first class service! I ordered an 'Enigma Wheelchair' (order ref:- 11054115) on Tuesday 30th August. You told me that it would be with me next day which it wasn't, but that was no problem 'cos I didn't need it till the weekend! But when I rang to ask where it was you were very apologitic and even allowed me to change the delivery address and assured me that it would be with me on Thursday, which it was, by lunchtime. Now, one and a half days from order to delivery is good by any standards! I would also like to commend **** to you, who dealt with the order, he was friendly very professional and a pleasure to do business with, and if he isn't in line for promotion then he should be!! By the way the wheelchair is excellent, just how I expected it to be. Which proves that your website descriptions are accurate and informative.
Once again very well done, if I need anything else from your website I won't hesitate to use you again and I would be happy to recommend you to anyone!! Cheers, Tony."
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J B
"We received the Toronto scooter, as promised, by 3pm on Tuesday 16th August. Thank you very much for the extremely prompt and efficient service.
The scooter was purchased for our 13 year old son who has Cerebral Palsy and he is just loving having the independence.
Many thanks"
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A Aldridge
"Many, many thanks, order came today, very quick delivery!"
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Allan Blackey
"Hi, I just received my order. WOW! you guys are fast. I really appreciate that and will keep you in mind for future needs and certainly recommend you to my friends and fellow SAD sufferers. Thank you so much. Kind regards."
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Ray & Maureen Dell
"Without doubt the most friendliest and helpful business that I have dealt with in my search for a Small Scooter. I would not hesitate in recommending you to any other interested party. Kind regards & Best Wishes."
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Jan Bass
"Well, what a prompt service. Thank you very much indeed."
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Lesley Hunter (BUPA Hospital Hastings)
"Thank you so much for the fast efficient service and excellent customer care. I was quoted five working days for my order to be delivered it actually arrived within three days. To receive a telephone call after delivery to check if everything was ok is excellent customer service. My compliments to your company."
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R Shuttleworth
"Thank you ever so much for the hearing aid recieved within three days of ordering, excellent service!"
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Kay Rhodes
"Thank you for contacting me back again and providing me with the information on the back support the order form is on its way. Many thanks"
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William Clark
"Thank you for your great delivery, my father is very happy ,he now can get out & about again many thanks."
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Patricia Steele
"Dear Betterlifehealthcare.com, just to let you know I have received my wheelchair and am so pleased with it. I`m also very impressed with your service - I placed the order Thursday p.m. and it arrived Monday a.m. Very Well Done!!
Many Thanks, Patricia Steele"
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Sandra Wilson
"Thank you for personally sending the sound magnifier for my son who was delighted to receive it the early next day. It came on Saturday so he could n't wait for school Monday.
His teacher is also so delighted as she no longer has to face Aaron whilst she is talking or shout. She also stated that his work has improved instantly and he does n't struggle to keep up with the class.
Abigail My daughter states
" With the magic ear I can hear my own footsteps for the first time in my life, It is wonderful to hear new sounds. Now I will be easier for me to be a solicitor when I grow up."
Abigail is 12 years old
Aaron comments
" The sound magnifier is the best for me as the other children think it is so special because I have no hearing aid in my ear that will makes me look silly. Before the children used to whisper so that I could n't hear and tease me, now I am treated nicely"
Aaron is 9 years old.
Its all good news and I am so pleased. Your service has been superb including pre sales and delivery."
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S Leete
"Hi there I would like to thank you for the high quality service from your company.
I phoned you to order a powerchair and was given helpful friendly advice from Brian, I was kept informed about when my chair would arrive, and even had delivery from Brian himself.
I can highly reccomend the service from start to finish a very painless way to purchase such an important item, Thank you S Leete"
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Nicholas French
"Just to say a huge thank you for a top quality service on my recent order (2788).
I feel I no longer have to rely on my ration of two wrist braces a year from the NHS! I will be back to your site without a doubt.
Speedy delivery, easy no navigate site plus I could not find the product anywhere else.
Thanks again you just made life that little bit easier for me.
"
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Barbara Smith
"I have recently ordered some grab handles from you and am amazed at the speed of your delivery service. My second order came within 36 hours of me emailing you the order, unbelievable. I am also delighted with the quality of the goods. I will definitely use you again and have no hesitation in recommending you to family and friends.
Thank you, keep up the good work.
"
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David Mpofu, self
"Wheelchair received. Great product. I am sure my mother will be pleased.
Thank You.
David Mpofu"
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Mr Nash (Ruislip)
"Congratulations - the back rest arrived this morning and is just what I needed. It is the quickest response I've ever received from an internet
purchase."
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Mr. & Mrs. J. Campbell.
"Dear Sirs, Thank you so very much for your prompt service. My Wife received her self propelled wheel chair to-day 13th. April, 2006. And it arrived in excellent condition too, I will certainly keep your company name to hand, and I will recommend it to anyone who enquires of me. Thank you again for such excellent service.
"
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May Livingston
"I rang your company on Monday afternoon and placed an order ( 153853) the gentleman concerned was very helpful and the goods duly arrived on Tuesday morning. I am absolutely delighted with the goods and must compliment you on the excellent service.
Cheers"
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L.Dyson
"I want to thank the gentleman who dealt with my telephone enquiry about a wheelchair for my daughter. I explained that money had been raised to send my daughter to Florida to swim with the dolphins.There was enough money left over to get the new wheelchair.It came within the 2 days promised and she was thrilled with it. The tyres had been changed too for the ones requested.Thanks a million for making her so happy and for the excellent service."
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Ronald Ives, Private
"Re. Order No 11073814 My new mattress arrived on time and is very good quality many thanks for your service. Yours Ron"
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W. Cummings
"I recently bought from you, a 'suction' grab rail. HH826. This is now installed in my bathroom and is the best thing I have ever bought. It was delivered very quickly and was very well packed. Thank you."
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C.Sinfield
"I would wish to thank you for the 1st class service that was given to me when ordering my disabled Mother a scooter. I placed the order online Thurs. afternoon, within an hour of my placing the order i received a telephone calls stateing the scooter would be with my Mother Mon. morning. As promised the scooter arrived Monday morning and from then on we have had a very happy Mother, it has given here mountains of pleasure and freedom already. Excellent service throughout, many thanks again it was a pleasure doing business with you highly recommended."
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George F.Randell
"I just could not believe it.I am 86 years of age and now unable to walk more than a few paces, so I looked at your website for a small electric scooter.I chose the Pride Libre. The description made it sound so good and it said FREE next day delivery!!! I thought, "heard it all before" but it was so attractive I placed my order at three o,clock on Monday afternoon and it was dwelivered at three o.clock on Tuesday afternoon. Like I said, I could not believe it. The machine was so beautifully packaged and has proved to be exactly as you described it. Wonderful. Thank you so very much.You are now on my favourites list and I would recomend you to anyone .My best wishes to you all.
George F."
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Mrs S Ringrow
"what a service quick friendly unbeatable customer service, the wheelchair is perfect many thanks"
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Shirley Fordyce
"Excellent service! Wheelchair ordered Monday morning and arrived Wednesday morning. Easy to use website.
Many thanks.
Shirley, Aberdeen."
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J Emms
"I purchased a triwalker using the Net for my elderly Aunt at an unbelievable low price. I thought it must surely lose on quality, but far from it. It was well built and came with a removable basket as well as the zip bag as shown in the catalogue picture, Wow! The sales team were friendly and reassuring and the triwalker arrived next day in perfect condition. Needless to say the Betterlifehealthcare.com link has been book marked. It was a perfect purchasing experience. Thanks."
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C Gibbon
"Thank you Betterlifehealthcare and your curriers for a realy fast service . From order being placed to recieved 23 hours 15 min im still in shock . once again a big thank you to all your staff great job well done."
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