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Cookies

What are cookies?

We use standard technology called 'cookies' on this website. A cookie is a small data file that is stored on your computer's hard drive by your web browser when you access a website.

Cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to show us the most popular areas of our website. They allow us to enrich your experience of using the website and make it more user friendly.

Please note; cookies do not contain confidential or personally identifiable information such as your home address, telephone number or credit card details. And our site will not work without cookies.

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. If you continue without changing these settings, you consent to this - but if you want, you can change your settings at any time (See below; Removing and disabling cookies)

We use the following types of cookies on BetterlifeHealthcare.com:

  • Session Cookies

    Session cookies enable us to keep track of your movement through the website and allow you to use the site quickly and easily without having to re-enter information. For example, they allow us to remember what you add to your shopping basket to enable you to transact without having to re-enter all your choices again at the checkout. Without session cookies, if you click 'checkout', the new page would not recognise your past activities on all prior pages and your shopping basket would always remain empty.

  • Persistent Cookies

    Persistent cookies help us remember your settings for each time you visit. They enable us to authenticate who you are once you register and to remember your preferences the next time you visit the site. This gives you faster and more convenient access each time you visit our site.

  • Third Party Cookies

    We may use cookies that are set by a partner company to enable us to track user browsing habits to help us to improve how the site runs and to personalise it for a better


List of Cookies on this Site

Cookie name

Cookie Description

_ceg.s

Crazy Egg Customer Expereince Cookie

Crazy Egg allows us to see how our visitors move through our site using first-party cookies. Crazy Egg cookies do not include personally identifiable information such as name, phone number, e-mail address or mailing address.

_ceg.u

Crazy Egg Customer Expereince Cookie

Crazy Egg allows us to see how our visitors move through our site using first-party cookies. Crazy Egg cookies do not include personally identifiable information such as name, phone number, e-mail address or mailing address.

_ceir

Crazy Egg Customer Expereince Cookie

Crazy Egg allows us to see how our visitors move through our site using first-party cookies. Crazy Egg cookies do not include personally identifiable information such as name, phone number, e-mail address or mailing address.

_ga

Google Analytics Cookie

Used by Google to track visits to our website. The information generated by the cookie will be forwarded to Google servers for statistical analysis purposes only and does not contain personally identifiable information.

_gat

Google Analytics Cookie

Used by Google to track visits to our website. The information generated by the cookie will be forwarded to Google servers for statistical analysis purposes only and does not contain personally identifiable information.

_gid

Google Analytics Cookie

Used by Google to track visits to our website. The information generated by the cookie will be forwarded to Google servers for statistical analysis purposes only and does not contain personally identifiable information.

_uetsid

Microsoft Bing Ads Cookie

Records what customers do on our websites for Microsoft Bing Ads to track conversion goals and better target audiences with remarketing lists.

_vwo_uuid_v2

Visual Website Optimiser Cookie

This software allows us to serve different versions of the same page to different users and detrmine the best version of that page to show. This cookie keeps track of the variation a user has viewed and help to serve the same variation to the user consistently; track goals completed by a user for example.

adiLP

Response Tap Calltracking Cookie

This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.

adiS

Response Tap Calltracking Cookie

This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.

adiV

Response Tap Calltracking Cookie

This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.

adiVi

Response Tap Calltracking Cookie

This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.

SL_C_23361dd035530_KEY

Session Recording Cookies

This is the project key, specific to each project that you add to your Smartlook dashboard

SL_C_23361dd035530_SID

Session Recording Cookies

This is the session ID, that is assigned to each new session that is being recorded 

SL_C_23361dd035530_VID

Session Recording Cookies

This is the visitor ID, assigned to each new visitor. There can be various SIDs under one VID

PHPSESSID

PHP Cookie

To store a simple message when a form is submitted that can be displayed on a different page. For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.

ssupp.animbnr

Smartsupp Live Chat Cookie

These cookies are used to enable our Live chat system, Smartsupp.

ssupp.chatid

Smartsupp Live Chat Cookie

These cookies are used to enable our Live chat system, Smartsupp.

ssupp.vid

Smartsupp Live Chat Cookie

These cookies are used to enable our Live chat system, Smartsupp.

Banner Advertising on other Websites

This type of advertising is designed to provide you with a selection of products based on what you're viewing on BetterlifeHealthcare.com, which are presented to you when you visit other selected websites. The adverts may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies. 

YOUR PRIVACY

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn't contain any of your personal details. For more information on the privacy policy of the company we use to help us advertise, visit the Criteo website. (Please note that we can't be responsible for the content of external websites).

DISABLING THESE ADVERTS

We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently visit the Criteo website. Please note though, that if you delete your cookies too, we won't know that you've opted out, so the banners from Criteo will reappear when you visit some other websites.

You can also visit youronlinehoices.com to find out more about the cookies on your device set by other companies, and opt out of them if you wish (please note that we can't be responsible for the content of external websites).

Removing and disabling cookies

You can control the cookies on your device by turning them on or off.If you do turn cookies off this will limit the service that we are able to provide to you and may affect your experience of the Betterlife from LloydsPharmacy website. While you will still be able to browse around the site, the functions that allow you to add items to your basket, set up a new account or access an existing account will not be available.

Most browsers automatically accept cookies, if you don't want us to place cookies on your device at all, you can set your browser to disable or reject them. This will mean that no website will be able to place cookies on your device. You can do this by adjusting the preferences within your browser. Each internet browser is different, so check the ‘help’ menu on your browser to learn how to change your cookie preference or visit www.allaboutcookies.org for further information on cookies and how to switch them off.

See www.allaboutcookies.org for further details on how to do this for most browsers. To find out more about cookies and how we use your information, see our Privacy Policy.

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Betterlife will not share your information with any third parties.